Frequently Asked Questions

Everything you need to know about your Spiritbox experience.

How long will it take to receive my order?

Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a process and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

Are Spiritbox garments ethically sourced?

Yes, we pride ourselves on sustainable practices. All our apparel is produced in WRAP-certified facilities that prioritize fair wages, safe working conditions, and eco-friendly materials.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You have a 60-minute window after checkout to request changes or cancellations by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.