Returns & Exchanges

At Spiritbox, we want you to feel confident in your style, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed apparel with original tags attached. Simply follow our streamlined process to ensure your fashion finds are exactly what you envisioned.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging and include the packing slip to ensure our warehouse team can identify your return quickly.

• 3.
  Label and Ship

  Download and print the prepaid shipping label provided by the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.